Vulnerability Disclosure Policy

Security at SteepDesk

SteepDesk takes the security of its platform and its customers' data seriously. This page describes how to report a vulnerability, what to expect from us in return, and our safe-harbor commitments.

Reporting a Vulnerability

Please do not open a public GitHub issue for security reports.

Report suspected vulnerabilities to:

Please include:

  • A clear description of the issue
  • Steps to reproduce (proof-of-concept code or HTTP requests where applicable)
  • Affected component(s) and version(s)
  • Any known impact (data exposure, privilege escalation, etc.)
  • Your name or handle if you would like to be credited

What to Expect

StageTarget
Acknowledgement of receiptWithin 2 business days
Initial triage and severity assessmentWithin 5 business days
Status updates during investigationAt least weekly
Resolution or mitigation for Critical / High findingsWithin 30 days where feasible

We follow coordinated disclosure: we ask that you give us a reasonable window to remediate before any public disclosure. We will credit reporters who request it once a fix has shipped.

Safe Harbor

We will not pursue legal action against researchers who:

  • Make a good-faith effort to avoid privacy violations, service disruption, and data destruction
  • Only access data necessary to demonstrate the vulnerability
  • Do not exfiltrate, modify, or destroy customer data
  • Give us a reasonable opportunity to remediate before public disclosure
  • Do not violate any other applicable law

Supported Versions

SteepDesk is a continuously deployed SaaS product. The hosted production version at steepdesk.com is the only supported version and always receives security updates immediately.

VersionSupported
Hosted production (latest)Yes
Tagged releases (v0.x.y)No, reference points only; self-hosting is not supported
main branchPre-release; not for production use